Privacy policy

Data protection declaration

1. Data Protection at a Glance

General Information
The following data protection notices apply to the use of our website and inform you, as a data subject within the meaning of data protection law and as a user of this website, about the processing of personal data. Personal data means any information relating to an identified or identifiable natural person, encompassing specific or factual details about that person.

Data Collection on This Website

Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You can find the operator’s contact details in the “Note on the Responsible Entity” section of this privacy policy.
How do we collect your data?
On the one hand, your data are collected when you provide it to us. For example, this may include information that you enter into a contact form. Other data are automatically collected, or collected after you grant consent, by our IT systems when you visit the website. These are primarily technical data (e.g., internet browser, operating system, or the time of the page access). The collection of these data occurs automatically as soon as you enter this website.
What do we use your data for?
Part of the data is collected to ensure the website is provided without errors. Other data may be used to analyze your user behavior.
What rights do you have regarding your data?
You have the right, at any time and free of charge, to obtain information about the origin, recipients, and purpose of your stored personal data. You also have the right to request the rectification or erasure of this data. If you have granted consent for data processing, you can revoke this consent at any time with future effect. Furthermore, you have the right, under certain circumstances, to request the restriction of the processing of your personal data. You also have the right to lodge a complaint with the competent supervisory authority. You can contact us at any time regarding these rights or for any other questions related to data protection.

2. Hosting

We host the content of our website with the following provider:

External Hosting
This website is hosted externally. The personal data collected on this website are stored on the servers of the hosting provider(s). This may include, in particular, IP addresses, contact requests, metadata and communications data, contractual data, contact details, names, website visits, and other data generated through a website. External hosting is carried out for the purpose of fulfilling our contractual obligations to prospective and existing customers (Art. 6(1)(b) GDPR) and in the interest of providing a secure, fast, and efficient online offering through a professional provider (Art. 6(1)(f) GDPR). Where relevant consent has been requested, processing takes place exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TDDDG, insofar as the consent covers the storage of cookies or access to information on the user’s device (e.g., device fingerprinting) within the meaning of the TDDDG. Consent may be revoked at any time. Our hosting provider(s) will only process your data to the extent necessary to fulfill their performance obligations and in accordance with our instructions regarding such data. We use the following hosting provider(s):
Keyweb AG
Neuwerkstraße 45/46
D-99084 Erfurt
Processing on Our Behalf
We have concluded a data processing agreement (Auftragsverarbeitungsvertrag, AVV) with the above-mentioned service. This is a contract required by data protection law to ensure that the hosting provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

3. General Information and Mandatory Disclosures

Data Protection
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations as well as this privacy policy. When you use this website, various personal data are collected. Personal data are data with which you can be personally identified. This privacy policy explains which data we collect and what we use it for. It also explains how and for what purpose this is done. We note that data transmission on the internet (e.g., when communicating by email) may have security vulnerabilities. It is not possible to fully protect data from access by third parties.

Note on the Responsible Entity
The party responsible for data processing on this website is:
Aident GmbH
Dittelstedter Grenze 3
99099 Erfurt
Phone: +49 361 / 55897896
Email: info@aident.de
The responsible entity is the natural or legal person who alone or jointly with others determines the purposes and means of processing personal data (e.g., names, email addresses, etc.). We have appointed a data protection officer, who can be reached as follows: staemmler@landgraf-datenschutz.de

Storage Period

Unless a more specific storage period is stated within this privacy policy, your personal data will remain with us until the purpose for the data processing no longer applies. If you assert a legitimate request for erasure or revoke your consent to data processing, your data will be erased unless we have other legally permissible grounds for storing your personal data (e.g., tax or commercial law retention periods); in the latter case, erasure will occur once those reasons no longer apply.

General Notes on the Legal Bases for Data Processing on This Website

Where you have consented to data processing, we process your personal data on the basis of Art. 6(1)(a) GDPR and/or Art. 9(2)(a) GDPR, if special categories of data pursuant to Art. 9(1) GDPR are processed. In the case of explicit consent to the transfer of personal data to third countries, data processing is also based on Art. 49(1)(a) GDPR. Where you have consented to the storage of cookies or to access to information on your device (e.g., device fingerprinting), data processing is additionally based on § 25(1) TDDDG. You may revoke your consent at any time. If your data are required for contract performance or to carry out pre-contractual measures, we process your data on the basis of Art. 6(1)(b) GDPR. We also process your data if necessary to fulfill a legal obligation on the basis of Art. 6(1)(c) GDPR. Data processing may also be based on our legitimate interest according to Art. 6(1)(f) GDPR. The specific legal bases on which data processing is performed in individual cases are set out in the following sections of this privacy policy.

Recipients of Personal Data

In the context of our business operations, we work with various external parties. In some cases, it is necessary to transfer personal data to these external parties. We only disclose personal data to external parties if this is necessary for contract performance, if we are legally obligated to do so (e.g., disclosure to tax authorities), if we have a legitimate interest according to Art. 6(1)(f) GDPR in the disclosure, or if another legal basis permits data disclosure. When using processors (Auftragsverarbeiter), we only transfer personal data of our customers on the basis of a valid data processing agreement. In the case of joint processing, a joint processing agreement is concluded.

Withdrawal of Your Consent to Data Processing

Many data processing operations are only possible with your express consent. You can revoke a previously granted consent at any time. The legality of the data processing carried out before the revocation remains unaffected by the revocation.

Right to Object to Data Collection in Special Cases and to Direct Marketing (Art. 21 GDPR)

Where data processing is based on Art. 6(1)(e) or (f) GDPR, you have the right at any time to object to the processing of your personal data for reasons arising from your particular situation; this also applies to profiling based on these provisions. The respective legal basis on which processing is based can be found in this privacy policy. If you object, we will no longer process the personal data concerned unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or unless the processing serves the establishment, exercise, or defense of legal claims (objection under Art. 21(1) GDPR). Where your personal data are processed for direct marketing purposes, you have the right to object at any time to the processing of data concerning you for such marketing; this also applies to profiling insofar as it is related to such direct marketing. If you object, your personal data will thereafter no longer be used for direct marketing purposes (objection under Art. 21(2) GDPR).

Right to Lodge a Complaint with the Competent Supervisory Authority

In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, workplace, or the place of the alleged infringement. The right to lodge a complaint applies without prejudice to other administrative or judicial remedies.

Right to Data Portability

You have the right to receive, or have provided to a third party, in a common, machine-readable format, the data that we process automatically on the basis of your consent or in the performance of a contract. If you request direct transfer of the data to another controller, this will occur only insofar as it is technically feasible.

Access, Rectification, and Erasure

Within the scope of the applicable legal provisions, you have the right at any time to obtain free information about your stored personal data, their origin and recipients, and the purpose of the data processing. You may also have the right to rectify or erase these data. You can contact us at any time regarding this matter or for further questions on the subject of personal data.

Right to Restrict Processing

You have the right to request restriction of the processing of your personal data. You can contact us at any time regarding this. The right to restrict processing applies in the following cases:
If you dispute the accuracy of your personal data stored with us, we generally need time to verify this. For the duration of this verification, you have the right to request the restriction of the processing of your personal data.
If the processing of your personal data was/is unlawful, you can request the restriction of data processing instead of erasure.
If we no longer need your personal data, but you need them to establish, exercise, or defend legal claims, you have the right to request the restriction of the processing of your personal data instead of erasure.
If you have lodged an objection under Art. 21(1) GDPR, a weighing of your interests against ours must be carried out. As long as it has not yet been determined whose interests prevail, you have the right to request that the processing of your personal data be restricted.

Where you have restricted the processing of your personal data, such data—apart from their storage—may only be processed with your consent or for the establishment, exercise, or defense of legal claims, or for the protection of the rights of another natural or legal person, or for reasons of an important public interest of the European Union or a Member State.

SSL or TLS Encryption

For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the address line of your browser changing from “http://” to “https://” and by the lock symbol in your browser line.
Where SSL or TLS encryption is enabled, any data you transmit to us cannot be read by third parties.

4. Data Collection on This Website

Server Log Files

The provider of these pages automatically collects and stores information in what are known as server log files, which your browser automatically transmits to us. These are:

Browser type and version
Operating system used
Referrer URL
Host name of the accessing computer
Time of the server request
IP address

These data are not merged with other data sources. The collection of these data is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of its website; to this end, server log files must be recorded.

Contact Form

If you send us inquiries via the contact form, the information you provide in the inquiry form, including any contact details you provide, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not share this data without your consent. The processing of these data is based on Art. 6(1)(b) GDPR if your inquiry is related to performing a contract or is necessary to carry out pre-contractual measures. In all other cases, processing is based on our legitimate interest in effectively handling inquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR), insofar as this has been requested; consent can be revoked at any time.

The data you enter in the contact form will remain with us until you request their deletion, revoke your consent to storage, or the purpose for storing the data no longer applies (e.g., once your inquiry has been fully resolved). Mandatory statutory provisions, especially retention periods, remain unaffected.

Inquiries by Email, Telephone, or Fax

If you contact us by email, telephone, or fax, your inquiry, including all personal data resulting from it (name, inquiry), is stored and processed by us for the purpose of handling your request. We do not share this data without your consent.
The processing of these data is based on Art. 6(1)(b) GDPR if your inquiry is related to performing a contract or is necessary to carry out pre-contractual measures. In all other cases, processing is based on our legitimate interest in effectively handling inquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR), insofar as this has been requested; consent can be revoked at any time.
The data sent to us via contact inquiries remain with us until you request their deletion, revoke your consent to storage, or the purpose for storing the data no longer applies (e.g., once your request has been fully resolved). Mandatory statutory provisions, especially statutory retention periods, remain unaffected.

5. Analysis Tools and Advertising

Matomo

This website uses the open-source web analytics service Matomo. With the help of Matomo, we are able to collect and analyze data on the use of our website by visitors. For instance, we can find out when which page views occurred and from which region they originate. We also collect various log files (e.g., IP address, referrer, the browsers and operating systems used) and can measure whether our website visitors carry out certain actions (e.g., clicks, purchases, and so on). The use of this analysis tool is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its web offering and its advertising. Where corresponding consent has been requested, processing takes place exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TTDSG, insofar as the consent covers the storage of cookies or access to information on the user’s device (e.g., device fingerprinting) within the meaning of the TTDSG. Consent may be revoked at any time.
User Opt-Out / Deactivation of Matomo
You have the option to prevent the actions you take here from being analyzed and linked. This will protect your privacy but will also prevent the website owner from learning from your actions and improving usability for you and other users. Check this box to be completely excluded from the Matomo analysis.